k8x Privacy Policy — Your Information Is Our Responsibility

Introduction and Purpose of This Policy

k8x ("we", "us") operates a safe and reliable online entertainment platform for users in Bangladesh. This privacy policy explains how we collect, process, store, and protect your personal information.

By using our website k8x.cam, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services.

We believe you should have full control over your personal information. That is why this policy is written in a simple and clear way so you can understand exactly what we do with your data.

What Information We Collect

k8x may collect the following types of information from users:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• Residential address
• Documents required for identity verification (National ID card / Passport)
• Financial transaction details (bKash, Nagad, or Rocket number — used only for processing transactions)

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Time of site visits and pages viewed
• Data collected from cookies and similar tracking technologies
• Gaming activity history and transaction logs

2.3 Information Received from Third Parties

We may sometimes receive information from third-party verification services for the purpose of identity verification and fraud prevention. This process is entirely secure and used for limited purposes only.

How We Use Your Information

k8x uses your personal information for the following purposes:

• Account Management: To create, verify, and manage your k8x account.
• Age and Identity Verification: To confirm that the user is 21 years of age or older.
• Financial Transactions: To process deposits and withdrawals and to maintain transaction records.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Security and Fraud Prevention: To ensure account security and to detect unlawful activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Promotional Communications: To inform you about bonus offers and promotions where you have given consent (you may opt out at any time).

Data Storage and Security

k8x gives the highest priority to the security of your information. We use modern SSL Encryption technology to keep all your data secure.

4.1 Technical Security Measures

• SSL/TLS encryption used for all data transfers
• Passwords and sensitive data stored using hashing
• Regular security audits and vulnerability testing
• Access control — only authorized staff can view your information
• Firewall and intrusion detection systems

4.2 Data Retention Period

We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations, resolve disputes, or enforce agreements.

Sharing Information with Third Parties

k8x never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted partners to deliver core services such as payment processing (bKash, Nagad, Rocket), identity verification, and customer support. These partners will only receive the information necessary for their specific task and are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to provide necessary information in response to a court order, government directive, or lawful request from a law enforcement authority.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. You will be notified in advance in such cases.

Cookie Policy

k8x uses cookies and similar technologies on the website. Cookies are small text files stored in your browser that help improve the functionality of the website.

• Essential Cookies: Required for the basic operation of the website (login sessions, security).
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze website usage to improve services.

You can manage cookies through your browser settings. Please note that disabling cookies may limit some functionality of the website.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of your information if it is inaccurate or incomplete.
• Right to Deletion: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to Restrict Processing: The right to request that use of your information be limited in certain circumstances.
• Right to Opt Out of Promotional Communications: The right to stop marketing emails or communications.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights, contact us by email at [email protected]. We will aim to respond to your request within 30 working days.

Privacy of Minors

k8x strictly prohibits anyone under the age of 21 from registering or using the service. We do not knowingly collect personal information from any minor.

If we become aware that a person under the age of 21 has created an account, that account will be immediately closed and any collected information will be deleted.

If you believe a minor is using our platform, please inform us immediately. Visit our Responsible Gaming page for more details.

International Data Transfers

Our servers and service providers may be located outside Bangladesh. We ensure that any international data transfer is conducted in accordance with the protection standards described in this policy.

We enter into data protection agreements with all our technology partners to ensure your information always receives the same level of protection — wherever it is processed.

Policy Changes and Updates

k8x may modify or update this privacy policy from time to time. If there are any significant changes, we will:

• Announce them prominently on the website
• Send a notice to your registered email (if applicable)
• Clearly state the effective date of the new policy

Continuing to use the platform after changes means you agree to the updated policy. We recommend reviewing this page regularly.

Responsible Gaming and Data Protection

We support responsible gaming and may analyze your gaming activity data to identify unusual behavior toward this goal. This information is used solely for your protection.

In line with our Responsible Gaming policy, you may voluntarily request to set spending limits, take a temporary break, or permanently self-exclude. These decisions are saved to your account so they can be effectively enforced.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will process your request as quickly as possible.